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ReviewChef
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Guest feedback for independent venues

Every guest gets a voice. You build a restaurant everyone loves.

ReviewChef puts a card with a QR code next to the bill. The guest taps a rating, then chooses: write a public Google review, or send a message to the manager — while they're still at the table. Built for independent restaurants and cafés.

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A guest holds a leather bill folder at a restaurant table; a card reading “Rate us!” with a QR code sits on top of the guest check.

As guests see you on Google Maps

Osteria Beispiel

Italian restaurant · Berlin-Mitte · €€

4.2 124 reviews
Three one-star reviews from last spring still set this number. The 40 guests who left happy last week are not in it.

The gap

Feedback that was already yours never reaches you.

Guests decide where to eat on Google Maps. Meanwhile the most useful feedback in your dining room never arrives: the guest who had a bad evening says nothing at the table, and the guest who had a good one simply pays and leaves.

Table 4 · 20:50

“Everything fine?” — “Yes, fine, thank you.” The soup was cold. You hear about it from home, in writing, tomorrow.

Table 9 · 21:20

A genuinely good evening. They pay, they thank the waiter, they leave. Nothing about it is ever written down.

How it works

Three steps, and only one of them belongs to your staff.

STEP 01

The card comes with the bill.

Staff slip a table card into the bill folder. That is the entire staff involvement — no scripts, no asking guests for reviews. The cards themselves? We print and ship them.

STEP 02

One tap.

The guest scans the QR code and taps one of five ratings. No app, no sign-up, no personal data requested.

STEP 03

The same two choices — for every rating.

A public Google review, or a private message to the manager. The screen is identical whether the guest tapped 1 or 5.

Plus

Instant heads-up.

A rating of 1–2 sends an SMS to the manager with the table number, so the manager can walk over while the guest is still seated. The SMS never mentions reviews — it says the table needs attention.

21:14 — a guest at table 7 taps a 2.

21:14 — the manager's phone buzzes: “Table 7 needs attention.”

The cold soup gets replaced at the table — while it can still be replaced.

A problem you hear about tonight is a problem you can still fix tonight. That's service recovery, the oldest tool in hospitality — arriving on time for the first time.

The product never writes, suggests, or pre-fills review text. The Google form opens empty, in Google's own interface. What a guest chooses to publish afterwards is entirely their decision.

Try the guest flow

One tap from the table to the Google review form.

Live it in twenty seconds — exactly what your guest sees. This is the real guest interface, running as a simulation: nothing here connects to Google, and nothing is stored.

Café BeispielGörlitz

How was your visit? One answer is enough.

Where should your feedback go?

This is how your card can look on the guest's bill.

Café Beispiel

RATE US!

How did we do today?

Powered by ReviewChef

Scan the code to see the guest experience on your own phone — or open the full demo right here.

Open the full-screen demo →

What to watch for

  • Tap a 5, then run it again and tap a 1. The second screen does not change.
  • No field asks the guest for a name, an email, or an account.
  • Nothing suggests what to write. The public route hands the guest to Google and stops.

That's the whole guest experience. Want it on your tables?

Get early access

What you get

The cards are handled. The week is read for you.

The guest flow is what your guests see. These two are what you get as an owner — the parts that would otherwise cost you a designer, a print shop, and an evening of scrolling comments.

CARDS

Table cards, without the print shop.

Pick a ready-made design, confirm, order — three clicks, no designer, no file uploads, no print-shop emails. A professional print service produces your cards with each table's QR code and ships them to your door.

  • Ready-made templates — your venue name and codes drop in automatically.
  • Printed in 2–5 business days, delivered in 3–5. You track every order in your dashboard.
  • Worn card? New tables? Reorder from the dashboard in the same three clicks.

Your first card order comes with a €25 credit. Cards are printed in runs of at least 50 per table.

WEEKLY REPORT

Monday morning, you already know how the week went.

Every Monday, one email: your week's ratings, your rating trend — and an AI summary of every guest comment. Not a wall of numbers; a briefing.

  • What guests praised — the dishes and moments worth keeping.
  • What went wrong — recurring complaints, named plainly.
  • What to try next week — concrete suggestions drawn from your guests' own words.

The AI writes to you — never for your guests. It reads your comments; it doesn't touch reviews.

Why this matters

How guests actually choose, according to third-party research.

Before a guest walks in, they read. What they read, and how recent it is, decides whether they choose you or the place next door.

Think with Google

50%

of smartphone users who run a local search visit a business within a day; nearly half pick a restaurant less than an hour before the visit. AI assistants answer from the same Google Maps data.

So: the card asks at the table — the moment a guest is most likely to write — and the result lands exactly where those decisions are made.

Think with Google — AI & local micro-moments

BrightLocal

74%

of consumers look for reviews written in the last three months; 32% only trust ratings from the last two weeks. Recency, not volume, carries the weight.

So: cards on the tables make asking part of service, not a campaign — a steady trickle instead of a one-off push that ages out in weeks.

Super44, on BrightLocal survey data

Harvard Business Review

Words, not scores

AI assistants build restaurant recommendations from the substance of thousands of reviews — dishes, service, atmosphere — not the star number alone.

So: guests write in their own words — Google's form opens empty. What accumulates is real language from real visits, exactly what these systems read.

HBR — Customer Experience in the Age of AI

Our stance

No review gating. By design.

We don't filter reviews. We give the guest a choice of channel, and the venue a chance to fix the problem before the guest walks out.

01

The channel-choice screen is identical for all five ratings — same buttons, same order, same size.

02

No incentives for reviews, ever — no discounts, no raffles, for guests or for staff.

03

No pre-written text. The product never generates, suggests, or copies review text; Google's form opens empty.

04

Nothing between the guest and Google. “Public review” is a direct link to Google's own review form.

This isn't a legal disclaimer — it's the product's architecture.

Planned pricing — early access

One plan per venue. Three billing periods.

Yearly

Best value

€19.99 /month

€239.88 charged once a year.

Saves €60.00 a year versus monthly.

Get early access

Quarterly

€22.99 /month

€68.97 charged every three months.

Saves €24.00 a year versus monthly.

Get early access

Monthly

€24.99 /month

€24.99 charged every month.

Get early access

Whichever period you pick

Your first cards come with a €25 credit.

Professionally printed and shipped to your door; the credit comes off your first card order, with your first subscription. Cards wear out or wander off — reorder anytime from your dashboard.

The clock doesn't start while your cards are in the mail.

You pay at checkout, but your paid period begins only when your first guest rating arrives — or after 21 days at the latest.

No lock-in, no exit fee.

Cancel anytime from your dashboard; service runs to the end of the paid period.

Pricing is planned for launch and may be adjusted before general availability. Waitlist members are notified of the final price before any payment.

Questions

Answers, in plain terms.

No. Every guest sees the same two options regardless of rating. What we add is speed: a low rating pings the manager by SMS while the guest is still seated, so the venue can fix the problem in person. What the guest then chooses to publish is entirely up to them.

The product is built so that the venue never gates, incentivizes, or pre-writes reviews: identical options for all ratings, no rewards, no suggested text, and a direct link to Google's own form. We also keep an append-only log of every published version of the guest screens.

None that identifies them. No account, no name, no email, no cookies on the guest page. The only technical exception is a short-lived IP check for abuse prevention, deleted within minutes. GDPR information is one tap away on every guest screen.

No installation — guests use a plain web page. Staff involvement is one habit: put the table card in the bill folder. A short staff checklist, part of onboarding, covers the one rule: solve the problem, never mention reviews.

No. Monthly, quarterly, or yearly billing; cancel anytime from the dashboard; service runs to the end of the paid period.

You pay at checkout, but your paid period starts only with your first guest rating — or automatically after 21 days. While your cards are being printed (2–5 business days) and shipped (3–5), your subscription time isn't burning.

Yes — for you, and only for you. The weekly report includes an AI summary of the private comments guests sent to the manager: what was praised, what went wrong, what to try next. It never touches public reviews and never writes text for guests. Comments carry no guest identity — no names, no contacts — so the AI reads anonymous feedback about your venue, nothing about the people who wrote it.

You'll need one first — it's free and takes minutes; Google's own help pages walk you through it. ReviewChef works with the listing you already control.

Germany first, with guest pages in German, English, and Ukrainian. Join the waitlist and you'll get onboarding access in launch order.

Be first when we open onboarding.

Germany first, with guest pages in German, English, and Ukrainian. Leave your address and a few words about your restaurant — we reply personally and open onboarding in launch order.